Inquiry seminars - additional information submitted

Some invitees and participants at the seminars have submitted further material on the seminar themes, for the Chairman to consider.  Copies of this material are available below.

Regulation methods

Civil Aviation Authority - statement to the Inquiry

Geraint Lewis - article in the Milbank Quarterly: 'Counter-heroism, common knowledge and ergonomics: concepts from aviation that could improve patient safety

Professor Alastair Scotland - some reflections following the regulation seminar

 

Information

Sharan Johal - two papers produced by the Health Informatics Unit at the Royal College of Physicians

Val Moore - a guide for Trust Boards recently published by NICE and the Health Protection Agency, and an article relating to behaviour change

 

Organisational culture

Elizabeth Buggins - a letter with reflections on organisational culture, and an article on how organisations deal with anxiety

Professor Christopher Newdick - The culture of clinical Board members in NHS Trusts

Public Concern at Work - statement to the Inquiry

 

Nursing

Professor Elizabeth Robb - article: Towards an All-Registered Workforce - the evidence

Christina McAnea - letter with reflections following the nursing seminar, enclosing links to a number of briefing documents

 

Patient experience

Murray Anderson-Wallace - some reflections following the seminar, with links to films of patient stories

Angela Coulter - a note on improving patients' experience of healthcare

Jessie Cunnett - a note on developing the Engaging Communities Staffordshire (ECS) programme

Department of Health - a briefing note on HealthWatch

Jeremy Taylor - a letter and paper from National Voices on the HealthWatch proposals

 

Commissioning

Department of Health - a briefing note on the role of GPs in commissioning NHS services